Outlook 2016 EssentialsThis module provides a deep dive into Microsoft Outlook 2016, teaching participants how to manage emails, calendar, contacts, and tasks efficiently.

Create a safety plan and identify hazards

Know the helpful and unhelpful ways of dealing with anger

Use appreciative inquiry as a communication tool

napkin etiquette

Identify psychomotor activities

Define workplace harassment

This in-depth program is designed for those in supervisory or managerial positions

Create SMART Goals

Develop techniques to make oneself more attuned to the present moment

The new hire phase is a critical time for the employee and the company

List the three types of teams

participants learn to create and sustain a cohesive and effective team dynamic